Frequently Asked Questions

Several signs indicate it's time for a replacement: age (over 10-12 years), frequent repairs, rust or corrosion on the tank, inconsistent water temperature, and rising energy bills. If your water heater requires repair costs exceeding half the price of a new unit, replacement is usually the smarter choice.

Traditional tank water heaters typically last 10-15 years with proper maintenance. Tankless water heaters can last 20+ years. Heat pump water heaters have a lifespan of about 10-15 years. Regular maintenance can extend these lifespans significantly.

The right size depends on your household size and peak hot water usage. As a general guide: 2-3 people need 40-50 gallons, 4-5 people need 50-80 gallons. However, factors like number of bathrooms and usage patterns matter too. We can help you calculate the perfect size.

Tankless units provide hot water on-demand, last longer (20+ years), are more energy-efficient, and take up less space. Traditional tanks have lower upfront costs and are simpler to install. The best choice depends on your budget, household size, and available space.

Installation costs vary based on the type of water heater, complexity of installation, and any necessary upgrades. Traditional tank installations start around $899, while tankless installations typically cost more due to venting and gas line requirements. We provide free estimates.

Yes! We offer a 30-day workmanship warranty on all repairs. Parts are covered by manufacturer warranties, which vary. We'll explain all warranty options during your service.

We recommend flushing your water heater once a year to remove sediment buildup. Rhode Island's hard water makes annual flushing especially important. During our maintenance visit, we include a complete flush and inspection.

Popping, rumbling, or banging sounds usually indicate sediment buildup inside the tank. As water heats, steam bubbles form and pop through the sediment. This reduces efficiency and can lead to damage if not addressed. Schedule a flush or repair service.

Turn off the water supply and power/gas to the water heater immediately. Place buckets under the leak to catch water. Then call us for emergency service. A leaking water heater usually indicates a failing tank and requires replacement.

Yes, our technicians are trained to service all major brands including A.O. Smith, Rheem, Bradford White, Navien, and many others. We can repair or maintain virtually any make or model.

We're open Monday through Friday from 7 AM to 6 PM, and Saturday from 8 AM to 4 PM. However, we offer 24/7 emergency services for urgent situations outside regular business hours.

You can schedule by calling (401) 294-4850, filling out our contact form, or clicking the "Schedule Now" button. We'll work to find a convenient time that fits your schedule.